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Make-or-Break Interview Mistakes
Liz Ryan | Business Week
Some people go into human resources thinking that it’s like social work. Here’s a news flash for anyone who thinks in those terms: If you’re the kind of person who wants to adopt every stray kitten and advise every needy person you meet, you may want to find a different profession.
The plain truth is that HR people have limits on how supportive they can be. They can help employees only to the extent that what’s good for them is good for the company. They can help job candidates even less because the HR person’s job is to evaluate applicants — and eliminate from consideration those the company just doesn’t need.
A perfect example of the limits of HR compassion involves the job seeker who needs professional advice. Every HR person has stories about people who have come to interview in wildly unsuitable attire, or who have said something so outrageous within the first five minutes of the interview that the rest of the conversation was a waste. As much as they may joke after the fact, most HR people – myself included – dread these situations.
Your natural instinct is to be helpful, to tell the candidate where he went wrong. But you can’t; you might get sued, you might offend someone. And in any case, there’s no benefit to the company in being so, well, caring. Instead, you clam up, smile that lips-together fake smile that corporate HR people are so good at, and say to the candidate: “We’ll be in touch.”
So, if hapless job seekers are making the same mistakes during interview after interview, who’s going to tell them? Unless their friends somehow see the picture, no one. That task falls to me, right here, right now. Pay attention to these suggestions for avoiding five major “we’re done” interview behaviors, and tell your friends:
Dress for the occasion.
I interviewed a gentleman for a product-manager position who was smart and friendly. He arrived in a lovely wool suit, but wearing a necktie with a large Taz on it – you know, the Tazmanian devil. Now why, I couldn’t stop thinking, did this guy wear a Taz tie to an interview? He didn’t mention it, so it wasn’t some sort of rapport-building device.
I sure as heck didn’t mention it, but the Taz tie took up more and more space in the room, until I couldn’t tear my gaze from it. Why a Taz tie, in a business job interview? Does the guy own the whole Looney Tunes character collection? It was too weird – a big deal. Why didn’t he wear a different tie?


kbtordai
4 months ago
678 comments
Too funny and too scary!! I just had a job interview last week, have not heard back yet and was dreading to read this article - but now I feel better! At least a little bit!
ahlawat
4 months ago
4 comments
Anyone who is looking for employment, should read this article.
gb_crawford
7 months ago
444 comments
I greatly enjoyed this article. It gave me some pointers to keep in mind. I have also had people who have done these sorts of things and I, too, kept a small notepad which frequently was my only way of keeping my sanity!
Belc
9 months ago
668 comments
This is a great article and i absolutely loved JAAMSLTs' comment as well
JAAMSLT
9 months ago
30 comments
??? How does one realistically answer the age old interview question of “What do you see yourself doing in 5 (10, etc.) years?” Generally the question is referring to an employment goal of some sort. At the age of 58 I have no interest anymore in being Captain America in the workforce. I’m not interested in scaling the corporate walls to any ceiling, glass or otherwise. I intend to work for the next 20+ years if possible as I actually enjoy the challenges, routine and camaraderie of co-workers. For me to tell the truth that I’m happy doing what I’m doing at this age – after all that’s why I applied for the job isn’t it? – always seems to make the face of the interviewer gloss over. It’s ridiculous for me to say that I see myself running the world get out of my way. Does that mean I’m not capable? No. Does that mean I won’t roll up my sleeves and do whatever is needed to move the project/department/company along? No. But let’s get real.
Also, as an HR person please tell me what’s up with the idiot question…….”If you could be any kind of animal what would you be?” Honest to Pete. As my eyebrow raises high over the top of the frame of my glasses I want to blurt, “Cheetah. Now watch me run out of here you nut!”
fatimah
10 months ago
88 comments
Wow!you have a great wrting style and so is the article, very candidly written i liked the advice and the humour too.
nevadagardener
about 1 year ago
14 comments
Very helpful. I would offer one point to the interviewer that really would be helpful to the applicant. If the applicant really tried, seemed interested, but wore inappropriate clothing (maybe they are unemployed and cannot afford to get that new suit right now!) or got too comfortable and talked too much, you can help without compromising your company, and I have done it. Say, "I enjoyed interviewing you today, but I'm considering three other applicants who are more qualified than you are. In future interviews, something that might help to get you the job would be maybe to tone down your outfit, wear something more (whatever), or talk less about your personal issues. Maybe when you have more experience at another company, and can add more to your resume to be more qualified for this position, you should reapply in a couple of years (whatever time frame). I would consider hiring you at that time." In the meantime, no one is offended, no one is going to be sued (you already said you have other more qualified applicants), and the person gets valuable information to help them land the next job so they CAN be more qualified in two years. And, who knows, will YOU be there to hire them in two years? Give them a chance at it.
debjame
about 1 year ago
12 comments
Insanitek said: Don't forget practise grammar! I'm from England, and every time I turn around someone else is using street language in the office. It is quite unbecoming.
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That type of language doesn't belong in the street either. It is extremely irritating to hear people using foul language, and being loud and obnoxious. Some of these people would profit from a good scrubbing of their mouths with soap. Some people should have their mouths permanently duct-taped.
CarolynHood7
about 1 year ago
18 comments
I must say this is a WONDERFUL article, and I plan to use it to my advantage. Thanks!
shoebox
about 1 year ago
4 comments
It's a great article. I tend to get a little chummy in interviews if I like the interviewer. What can I say, it's my personality? By the way -Liz, do you think that next time I go on an interview we can go together and afterwards we'll go to the puppy salon?
TammyA
about 1 year ago
4 comments
Fantastic article! I am going through interviews now and these are great tips for anyone.
eclecticme
about 1 year ago
4 comments
this was a great article, it was basic common sense though. However I do understand how people would do the wrong things at an interview.
shonee2
about 1 year ago
2 comments
It's a rude awaking but anything done right by the applicant comes down to if it's an employer's market then there's the brick wall. I personally feel as an easterner I was at a disadvantage; it's the accent. If it is a low social position then I may be taken on. If I were not welcomed aboard then I became self-employed using low key skills in the interium that may show ambition or defeating independence on my resume. I at least avoided the need to answer "are there any questions?" I could never find the answer to that unless, "would I need to travel?" "Would I need to supervise?"
Account Removed
about 1 year ago
Very good article. This will help me out a lot.
Account Removed
about 1 year ago
I am preparing myself for interviews and I don't have to wear a tie, but I won't make the mistake of wearing anything that would get the attention of the person interviewing me. I want them to pay attention to what I have to say. Not trying to figure out why I wore a certain piece of clothing.