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Make-or-Break Interview Mistakes

Make-or-Break Interview Mistakes

Liz Ryan | Business Week

Some people go into human resources thinking that it’s like social work. Here’s a news flash for anyone who thinks in those terms: If you’re the kind of person who wants to adopt every stray kitten and advise every needy person you meet, you may want to find a different profession.

The plain truth is that HR people have limits on how supportive they can be. They can help employees only to the extent that what’s good for them is good for the company. They can help job candidates even less because the HR person’s job is to evaluate applicants — and eliminate from consideration those the company just doesn’t need.

A perfect example of the limits of HR compassion involves the job seeker who needs professional advice. Every HR person has stories about people who have come to interview in wildly unsuitable attire, or who have said something so outrageous within the first five minutes of the interview that the rest of the conversation was a waste. As much as they may joke after the fact, most HR people – myself included – dread these situations.

Your natural instinct is to be helpful, to tell the candidate where he went wrong. But you can’t; you might get sued, you might offend someone. And in any case, there’s no benefit to the company in being so, well, caring. Instead, you clam up, smile that lips-together fake smile that corporate HR people are so good at, and say to the candidate: “We’ll be in touch.”

So, if hapless job seekers are making the same mistakes during interview after interview, who’s going to tell them? Unless their friends somehow see the picture, no one. That task falls to me, right here, right now. Pay attention to these suggestions for avoiding five major “we’re done” interview behaviors, and tell your friends:

Dress for the occasion.

I interviewed a gentleman for a product-manager position who was smart and friendly. He arrived in a lovely wool suit, but wearing a necktie with a large Taz on it – you know, the Tazmanian devil. Now why, I couldn’t stop thinking, did this guy wear a Taz tie to an interview? He didn’t mention it, so it wasn’t some sort of rapport-building device.

I sure as heck didn’t mention it, but the Taz tie took up more and more space in the room, until I couldn’t tear my gaze from it. Why a Taz tie, in a business job interview? Does the guy own the whole Looney Tunes character collection? It was too weird – a big deal. Why didn’t he wear a different tie?


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  • Imag0093_max50

    lhall

    about 1 month ago

    28 comments

    The "Tell me about yourself" question always get me. I have really got to work on that one. The article was great and very helpful. Thanks so much and the comments are very helpful as well.

  • Melinked_max50

    MizAthyKat

    about 1 month ago

    16 comments

    Thank you Desert_Splash, that is excellent advice. I usually joke around and say something like, "No I guess I don't but I'm sure I'll think of something as soon as I leave the building", which is cute and funny but not endearing.

  • Photo_user_blank_big

    Desert_Splash

    about 1 month ago

    8 comments

    Shonee2, the best way to handle the "Are there any questions?" question is to ask if there is anything you may have left out or if one of your answers needed clarification. I got a list of questions to ask an interviewer from the Colorado Workforce on the back of a "pocket resume". That was the last question on the list. it was very helpful at my last interview. In fact, the HR director said that she had never had an applicant ask that before. I got the job!

  • Profile_max50

    crisfdez

    2 months ago

    12 comments

    Good article. While many of us (hopefully most of us) think of these tips as "common sense", you'd be surprised at how many people will actually make these mistakes. I'm not an HR person, but I have watched many an applicant walk through the door. Most are not dressed appropriately -- one guy showed up in a t-shirt and shorts! -- and many end up revealing information that translates into Big Red Flag before they even make it to the interview room. Once, a young lady asked the staff if any of us smoked marijuana. Needless to say, she didn't impress us.

  • Hpim1902_max50

    kbtordai

    7 months ago

    738 comments

    Too funny and too scary!! I just had a job interview last week, have not heard back yet and was dreading to read this article - but now I feel better! At least a little bit!

  • Photo_user_blank_big

    ahlawat

    7 months ago

    4 comments

    Anyone who is looking for employment, should read this article.

  • Me05

    gb_crawford

    11 months ago

    444 comments

    I greatly enjoyed this article. It gave me some pointers to keep in mind. I have also had people who have done these sorts of things and I, too, kept a small notepad which frequently was my only way of keeping my sanity!

  • 11t_max50

    Belc

    about 1 year ago

    676 comments

    This is a great article and i absolutely loved JAAMSLTs' comment as well

  • Jtoct2008_max50

    JAAMSLT

    about 1 year ago

    30 comments

    ??? How does one realistically answer the age old interview question of “What do you see yourself doing in 5 (10, etc.) years?” Generally the question is referring to an employment goal of some sort. At the age of 58 I have no interest anymore in being Captain America in the workforce. I’m not interested in scaling the corporate walls to any ceiling, glass or otherwise. I intend to work for the next 20+ years if possible as I actually enjoy the challenges, routine and camaraderie of co-workers. For me to tell the truth that I’m happy doing what I’m doing at this age – after all that’s why I applied for the job isn’t it? – always seems to make the face of the interviewer gloss over. It’s ridiculous for me to say that I see myself running the world get out of my way. Does that mean I’m not capable? No. Does that mean I won’t roll up my sleeves and do whatever is needed to move the project/department/company along? No. But let’s get real.

    Also, as an HR person please tell me what’s up with the idiot question…….”If you could be any kind of animal what would you be?” Honest to Pete. As my eyebrow raises high over the top of the frame of my glasses I want to blurt, “Cheetah. Now watch me run out of here you nut!”

  • Kareena-kapoor2_max50

    fatimah

    about 1 year ago

    88 comments

    Wow!you have a great wrting style and so is the article, very candidly written i liked the advice and the humour too.

  • Photo_user_blank_big

    nevadagardener

    about 1 year ago

    18 comments

    Very helpful. I would offer one point to the interviewer that really would be helpful to the applicant. If the applicant really tried, seemed interested, but wore inappropriate clothing (maybe they are unemployed and cannot afford to get that new suit right now!) or got too comfortable and talked too much, you can help without compromising your company, and I have done it. Say, "I enjoyed interviewing you today, but I'm considering three other applicants who are more qualified than you are. In future interviews, something that might help to get you the job would be maybe to tone down your outfit, wear something more (whatever), or talk less about your personal issues. Maybe when you have more experience at another company, and can add more to your resume to be more qualified for this position, you should reapply in a couple of years (whatever time frame). I would consider hiring you at that time." In the meantime, no one is offended, no one is going to be sued (you already said you have other more qualified applicants), and the person gets valuable information to help them land the next job so they CAN be more qualified in two years. And, who knows, will YOU be there to hire them in two years? Give them a chance at it.

  • 003_0a_max50

    debjame

    about 1 year ago

    12 comments

    Insanitek said: Don't forget practise grammar! I'm from England, and every time I turn around someone else is using street language in the office. It is quite unbecoming.
    __________________________________________________________________

    That type of language doesn't belong in the street either. It is extremely irritating to hear people using foul language, and being loud and obnoxious. Some of these people would profit from a good scrubbing of their mouths with soap. Some people should have their mouths permanently duct-taped.

  • Wwp_founder-picture_1__max50

    CarolynHood7

    about 1 year ago

    18 comments

    I must say this is a WONDERFUL article, and I plan to use it to my advantage. Thanks!

  • Rambling_max50

    shoebox

    about 1 year ago

    4 comments

    It's a great article. I tend to get a little chummy in interviews if I like the interviewer. What can I say, it's my personality? By the way -Liz, do you think that next time I go on an interview we can go together and afterwards we'll go to the puppy salon?

  • Photo_user_blank_big

    TammyA

    about 1 year ago

    4 comments

    Fantastic article! I am going through interviews now and these are great tips for anyone.

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