Print
+4

Understanding Communication Styles

Understanding Communication Styles

Kerrie Helmi

People have vastly diverse communication styles, and not all are compatible. That is, how one says something may not be the best way to communicate to a person or group. Or you may hear what someone says, but not necessarily what they mean. Basically, everyone may interpret the same message in very different ways, possibly resulting in conflict or failure of communication.

I have worked in client situations where someone was about to lose their job because they couldn’t get along with another person. When diagnosed, it became very clear that the main problem was different communication styles. I helped them understand their different styles and how that created miscommunication. Then I coached them how to accept the other person’s style and how to flex their own styles. The situation improved to the point where everyone was successful and developed positive working relationships.

Related Links

There is a straightforward assessment tool called “What’s my Communication Style?” available through HRDQ which can be used in group coaching or training. It highlights four basic styles, with the main differentiating factors being assertiveness and expressiveness.

The styles are:

- The Direct style (high assertiveness and low expressiveness) characterized by a decisive tone and an emphasis on the bottom line.

- The Spirited style (high assertiveness and high expressiveness) which has an animated style and can be very persuasive.

- The Systematic style (low assertiveness and low expressiveness) characterized by a precise speaking style with an emphasis on facts.

- The Considerate style (low assertiveness and high expressiveness) that features people who listen well and use supportive language.

Understand you may need to flex your style in certain situations and with certain people. For example, if your boss has a very direct style, learn to approach meetings with her with a similar direct style…get straight to the point. Think about your personal communication style and the styles of those you work closely with. Are styles getting in the way of business success? Given the importance of communication and the impact it has on your success, paying more attention to it is a vital investment of your time and energy.

Career Tips Home


+4
  • Greceaaaa2_max50

    babylove

    about 2 years ago

    1856 comments

    Hello
    Nice meeting you here, how are you today i will want us to be friends contact me here with my e-mail address (gracewill32@yahoo.com ) because i have a special reason why have contacted you so that i can send you my photos and also tell you more about myself here is my e-mail address( gracewill32@yahoo.com ) you can also drop me your email mail address i am waiting to get a reply from you remember that co-lour, language or age and distance does not matter but understand matters
    Yours New Friend
    Miss Grace

Excelle School Finder

Save time in your search for a degree program. Use Excelle's School Finder to locate schools online and in your area.

Get Info

* In the event that we cannot find a program from one of our partner schools that matches your specific area of interest, we may show schools with similar or unrelated programs.

Recent Activity

Image_max30
Kipsterhipster received the quiz result of "Laidback Lover", about 3 hours ago.
Photo_user_blank_big
Cindy12839 received the quiz result of "Romantic Realist", about 6 hours ago.
Photo_user_blank_big
nanakgm09 received the quiz result of "You should Get Excited", about 7 hours ago.
Me_max30
ambrj1981 received the quiz result of "ESTJ", about 8 hours ago.
Photo_user_blank_big
crystaldenson received the quiz result of "You’re a Regular Cup of Joe:", about 15 hours ago.
Photo_user_blank_big
Thebigcock received the quiz result of "ESTJ", about 20 hours ago.
Photo_user_blank_big
JohnR commented on: "Are Stay-at-Home Moms Regretting Their Choices?", about 23 hours ago.
104b_max30
gamma created the group "Cheap Jordan Shoes ", about 24 hours ago.
Photo_user_blank_big
yegdth received the quiz result of "ESTJ", 1 day ago.